Cisco Meraki - Technical Deployment Engineer

The application window is expected to close on 12/13/2024.

Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we've created an unrivaled company culture for our employees. One where diverse backgrounds, perspectives, and experiences shape our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that's accessible and secure for everyone.

The Cisco Spaces team is seeking a Technical Deployment Engineer to drive adoption and deployment and support our partners and product management around the high AP density deployment (WiFi 7) for our industry-leading wireless portfolio launch. The person should be exhilarated by technology and want to help customers try and adopt the same by bridging the gap between how they traditionally have been deploying networks in comparison to how they should actually be deploying networks to turn them into Smart Spaces. This means, you enjoy working with customers as well internally with the world's best engineers to promote and deploy their work at our world-class customer locations. You also like to work with our key network design partners like Ekahau or Hamina to learn from real deployments with a goal of improving our product onboarding.

As a critical member of the Deployment Team, your primary responsibilities will include:

• Serving as the field facing domain expert on Wireless and how they empower Smart Spaces. You will also be a key technical deployment advisor for all things related to deployment and IoT along with what is offered current and plan for future capabilities
• Responsible for all technical content creation and review. This means producing technical guides, deployment guides, standard processes and methodologies, application notes, configuration and installation content for internal and external use.
• Work with our award winning Cisco CX teams to raise technical awareness of our products and support them with their internal products asks and SKU's
• You will collaborate and train partners, customers, and executives
• You will measure and report on the value of the offer by measuring the effective adoption of the products and its usage. As a result of this you will work with product management to prepare a roadmap and with engineering teams through testing, and product launch; running beta and pilot programs
• Drive thought leadership through investigating and articulating our positioning and strategy as compared to our competitors
• Working with ecosystem partners to validate interoperability and successful solution development

• Technical Expertise (with an engineering background in CS, EE, or a related technical field)
• 5-7 years of work experience with wireless and/or IoT technologies
• Field experience supporting deployment or working with partners that did the deployments
• Experience in technical product support, product testing, preferred
• Passion for IoT, networking, wireless, cloud, and emerging innovative technologies
• Strong user empathy with a deep desire to understand and tackle customer problems
• Excellent communication and presentation skills that communicate complicated concepts to non-technical folks
• Entrepreneurial, can-do attitude with a strong sense of product quality with adaptability and willingness to learn
• Love solving technical problems in creative way!

At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.