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Outreach Specialist Bi-Lingual Spanish - Energy Efficiency

TRC Companies, Inc.
paid time off, paid holidays, 401(k), mileage reimbursement
United States, Oregon, Portland
4120 Southeast International Way (Show on map)
Nov 21, 2024
About Us

Groundbreaker. Game changer. Pioneer.

TRC has consistently set the standard for clients needing more than just engineering services by blending scientific expertise with cutting-edge technology to create innovative, enduring solutions. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

Our team works with a diverse range of commercial, industrial and government clients and the communities they serve. We are dedicated to delivering creative solutions that meet local needs, helping our clients thrive in a rapidly changing world. Together, we tackle challenges and strive to make the Earth a better place to live, community by community and project by project.

Joining TRC means engaging in interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. At TRC, we believe in the power of diverse perspectives and are committed to fostering an inclusive environment where every team member can thrive. We offer a range of People Programs designed to support our employees' growth and well-being. Explore our programs here: TRC People Programs

At TRC, every voice is valued, every individual has the opportunity to make a difference, and together we shape a brighter, more sustainable future.


Overview

TRC is seeking an Outreach Specialist to join our team located in Oregon. The Outreach Specialist will engage with small businesses and organizations for whom English is not their primary language, in the delivery of a large electric and gas utility energy efficiency program throughout the State of Oregon.

TRC Companies (TRC) is a nationally known energy efficiency consultancy. TRC collaborates with clients to develop and implement market transforming programs and initiatives to promote energy efficiency, renewable energy, and green buildings in multiple market sectors across the US.

In this position, we are looking for a bi-lingual English/Spanish speaking individual who is culturally competent in understanding the Latinx community. This individual must be outgoing and preferably have sales, energy efficiency, HVAC (Heating Ventilation and Air Conditioning) or facilities management experience. This person must be able to foster existing customer relationships and forge new relationships with utility customers and key stakeholders.

The position will require a personal vehicle with mileage reimbursement for travel to meet with customers, trade ally contractors, community organizations, attend trade shows and conferences. This position is in Portland, OR and will require occasional travel to all regions of Oregon.

Candidates who are Black, Indigenous and People of Color (BIPOC) are encouraged to apply. TRC is committed to promoting diversity and equity within the clean energy sector. Different backgrounds and perspectives are essential to the utility of the future, and we are committed to actively developing opportunities for candidates of color and from under-represented groups in the field of energy project management. We strongly encourage candidates from diverse and under-represented backgrounds to apply for this position.


Responsibilities

  • Excellent verbal and written communication skills in English and Spanish with the ability to present program information to a wide variety of customers and audiences with varying understanding of energy efficiency knowledge
  • Use proprietary evaluation software to record existing system conditions during a property walkthrough and make energy efficiency recommendations at commercial properties
  • Present Program recommendations to key market stakeholders and decision makers in English and Spanish
  • Collaborate with existing contractor network to support customer project bid acquisition
  • Work collaboratively across program teams to assist in identifying and closing shared projects with a focus on serving participants whose primary language is Spanish
  • Actively engage appropriate trade groups and associations to promote Program offerings and services
  • Work with operations and project coordination staff to populate CRM (Customer Relationships Management) database to provide accurate project forecasting, market knowledge, customer information, and project documentation
  • Support and collaborate with utility client outreach staff, community organizations and market stakeholders as requested
  • Ability to effectively communicate multifamily and commercial gas and electric energy efficiency focused program offerings in English and Spanish and help customers navigate the project application process
  • Providing day-to-day outreach to the commercial existing buildings market
  • Ability to work both independently and collaboratively and continuously open to learning about the nuances of the target audience

Qualifications

Ideal candidates will have most of the following skills and experience:

  • Bi-lingual in English and Spanish verbally and in writing
  • Demonstrates empathy, respect, and a genuine interest in the experiences and challenges faced by Latino utility customers and small business owners
  • Ability to create an inclusive environment that encourages open dialogue and collaboration
  • Possess Cultural Competence: understanding and appreciating the cultural nuances, values, traditions, and social dynamics of the Latino community is essential. This includes having knowledge of cultural norms, beliefs, and practices that influence business interactions.
  • Associates/BS/BA degree is preferred, but not required
  • 2+ years proven experience in working in sales, account management, marketing project management and/or with utilities or energy contracting firms
  • Knowledge and familiarity of energy efficiency building improvements and sustainable building practices
  • Self-starter who can multi-task with a high level of organization, communications, and interpersonal skills
  • Proficiency in Microsoft Excel, PowerPoint, Word, and the ability to learn and operate TRC/client designed customer relationships management (CRM) systems
  • Experience presenting at conferences and business meetings

Our Mission

We understand our clients' goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world's energy, environment and infrastructure challenges.

Our Vision

We will solve the challenges of making the Earth a better place to live - community by community.

TRC is ranked #16 on ENR's list of the Top 500 Design Firms in the United States.

Please watch the video below to learn more:

https://bit.ly/3uJdTWh

Benefits*: TRC offers a competitive benefit package consisting of:

  • Medical, dental, vision, and disability insurance.
  • 401k package that includes both traditional and Roth IRA options and Company match.
  • Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
  • All full-time employees enjoy a minimum of 8 Paid Holidays per year.
  • TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

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Disclaimers

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accessibility/Reasonable Accommodations

TRC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at hr@trccompanies.com.

To address your request, the following information is needed:

  • Name
  • The best method for contacting you
  • The position title
  • Requisition number

Upon receipt of this information, we will respond to you promptly to obtain more information about your request.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.


Salary Range

USD $77,210.00 - USD $85,010.00 /Yr.
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