Strategic Partnership Manager

Global Payments
United States, New York, Rochester
Nov 21, 2024
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Whether you're serving students in the cafeteria, managing school payments or communicating with parents, we're focused on delivering innovative solutions along with exceptional service that help you be more successful. Our solutions we're specifically designed for K-12 to provide a more cohesive experience for students, parents, and staff. Cafeteria managementSimply your entire nutrition program from the kitchen to the serving line with our complete front and back of the house solutions. Manage menus, inventory, and sales with ease. Payment solutionsManage all your school payments with MySchoolBucks. Send invoices when payments are due, create an online store, and give parents a convenient way to manage cafeteria meal accounts online or on-the-go. Summary of This Role Develops and supports an ecosystem of integration and referral partners for MySchoolBucks and other products in Global Payments' School Solutions group to ensure maximum profitability and growth. Maps partner capabilities and priorities with School Solutions' Product team goals and strategies to meet/exceed revenue targets; drive quarterly business reviews with key service partners and School Solutions leadership. Works with the partners to build a mutual agreeable plan for success, and work diligently to ensure that all parties are adhering to plan. Serves as a primary business contact for strategic partners. Identifies opportunities for improvement as well as communicate and advocate partner needs and goals within School Solutions to ensure they are met and properly addressed. What Part Will You Play? Has accountability for moderately complex strategic partners in delivering MySchoolBucks platform payments to clients, to include playing a lead role on cross-functional partner delivery teams, developing and maintaining relationships with partners, negotiating contracts, and optimizing business opportunities with integration and referral partners. Works with key strategic partners and School Solutions Product, Business Development, and Strategy leaders to create and manage mutually agreeable roadmaps for success over the next 3 years, and work to ensure that partners are tracking to plan. For assigned partners, creates management reporting and dashboards for consumption at an executive leadership level. Participates in due diligence, and supports the planning and implementation of strategic business development objectives, major segment initiatives, and key partnerships pursuant to the mid- to long-range strategic plans of the School Solutions team. Develops key partnerships and collaborates with business leaders internally and externally. Develops and maintains an executive plan (playbook) for each assigned partner to include: briefings of the partnership and product offering(s), strategic plans that align with the overall roadmap, revenue forecast. Provides ongoing direction and guidance for management in order to evaluate and determine the best use of budgeted financial resources to allow for business objectives or priority changes. Works with product managers, sales, account management, and client services teams, and internal and external partners to align growth strategies, product marketing positioning objectives, pricing strategies, partnerships, communications, industry events, and/or strategies for products and services. Manages partners in a variety of product or service initiatives. Participates in identifying key business opportunities through current or prospective partners, supports the refinement of strategies, and highlights new technologies, partnerships, and start-ups that result in the development and delivery of new products and services. Advises in company's ability to improve current solutions, process and due diligence to provide innovative new solutions in a timely manner to drive the success of our clients and their customers. Solves complex problems, which typically deviate from established procedures. Uses individual judgment to make and approve recommendations for actions or changes to established methods. Manages partner performance. Recommends process improvements to School Solutions leadership. Not an exhaustive list; other duties as assigned. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Bachelor's degree from an accredited university is required; however, relevant experience in lieu of a degree may be considered. Typically a minimum of 8 years Experience in partnerships management, preferably in Fintech, Payments, or Edtech industries. What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level. Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external. Supervision - Acts independently to determine methods and procedures on new or special assignments. *This position is eligible to be considered for remote hiring* The US base salary for this full-time position is $110,000 + Bonus + Benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. 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