Program Manager

Position Summary:

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. We are currenlty have an opening for a Program Manager position at our Adult Residential Program in Woodstown, NJ.

Determine staffing requirements and in conjunction with the scheduling team, ensure that adequate staffing levels are maintained.
• Hire and train new direct-care staff; set employee goals and objectives that are aligned with Bancroft Core Values and overall strategic plan.
• Supervise direct reporting staff according to overall company policies and cultural objectives monitor and assist staff with work progress; model exemplary performance in relation to PWS safety, enrichment, and customer service to families.
• Develop individualized training plans for staff; coach for success; support career paths of direct care employees.
• In partnership with the human resources support team, ensure the retention of direct-care staff through organized management, inspiring leadership, and the delivery of promised support and training. Demonstrate clear presence-both actual and figurative-within his/her area of responsibility.
• Monitor and evaluate staff performance including annual performance reviews and regular feedback sessions throughout the year.
• In coordination with the assigned clinical staff (e.g., Center of Excellence), ensure that direct-care employees are always properly trained on the behavior plans of the PWS in his/her care. Model performance on behavior plans as needed. Lead problem solving exercises for the team.

Education & Experience: High school diploma with a minimum of three years of work experience providing direct service for persons with intellectual and/or developmental disabilities required. Prior supervisory experience preferred. Bachelor's degree in a related field highly preferred.

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.