Warehouse Supervisor (onsite)

Shift Hours:

Day shift

This position is located onsite at our facility in Olive Branch, MS. There is no option for remote or hybrid work.

The primary role of the Warehouse Supervisor is the hiring, termination, direction and performance of associates. The Warehouse Supervisor also oversees functional areas of the warehouse such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, returns and management of the cage/vault as well as overseeing the verification and record keeping of outgoing shipments of controlled substances to customers. The warehouse may have different degrees of radio-frequency (RF) devices to be used for these tasks. The warehouse supervisor is also responsible to ensure that all safety guidelines are followed.

• Directs the workflow, motivates, trains and monitors the performance of warehouse associates.

• Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency and accuracy for improving costs; implements changes as directed or needed.

• Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations.

• Coaches employees to support their development in the role.

Depending on the assigned area, responsible for:

• Supervises the receipt of merchandise, ensuring that only products intended for the Distribution Center are accepted by the receiving clerks; ensures that daily logs are maintained with accurate information relative to products received.

• Oversees the department staff in counting, weighing and identifying items being shipped; checks materials against invoices, bills of lading, customer orders and similar documents.

• Oversees the department staff in filling orders, double-checking and shipping controlled substances with the assistance of cage/vault clerks or order fillers.

• Maintains all records of the delivery process such as time, date, quantity, source and destination of materials shipped.

• Oversees the manifests of routes and departures to ensure customers receive their merchandise in a timely manner.

• May interact with customers in resolving delivery, or order filling issues.

• Ensures the maintenance of records documenting order-filling process such as quantity, size, strength and NDC numbers.

• Oversees the quality of the packing, protecting breakable items to ensure merchandise received by customers arrives in a satisfactory manner.

• Ensures the maintenance of highly detailed records documenting incoming and outgoing controlled substances into the cage/vault area.

• Responsible for associates in their area of responsibility; tracks attendance, monitors performance and manages overtime.

• Performs related duties as assigned.