Salesforce Scrum Master - SF29

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Position Overview

We are seeking a skilled Scrum Master to lead a Salesforce scrum team. The ideal candidate will have extensive experience in Agile methodologies, Salesforce (preferably Service Cloud), and a background in government projects. This role involves managing the Scrum process, ensuring effective collaboration, and delivering high-quality solutions on time.

Responsibilities

• Scrum Leadership: Facilitate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Government Experience: Apply knowledge of government regulations and standards to ensure compliance in all project activities.
• Salesforce Expertise: Utilize understanding of Salesforce, particularly Service Cloud, to guide the scrum best practices.
• Team Collaboration: Foster a collaborative environment, working closely with developers, product owners, and stakeholders to ensure successful project outcomes.
• Continuous Improvement: Promote continuous improvement practices within the team, identifying and implementing process enhancements.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
• Documentation: Maintain comprehensive project documentation and progress reports.

Required Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a Scrum Manager or Scrum Master, with specific experience in Salesforce projects.
• Proven experience in managing projects within a government environment.
• Certified Scrum Master (CSM) or equivalent Agile certification.
• Proficiency in Salesforce, particularly Service Cloud, and familiarity with Agile project management tools such as JIRA or Trello.
• Excellent communication, leadership, and problem-solving skills.

Preferred Skills and Experience

• Additional Salesforce certifications such as Salesforce System Administrator and Certified Service Cloud Consultant.
• Active security clearance or the ability to obtain one.

Clearance Requirements

U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.

Work Location

United States - Remote

Compensation

The salary range for this position is $105,600 - $132,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits Overview

We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity.In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://pantheon-data.com/careers/

Pantheon Data is an Equal Employment Opportunity Employer

Pantheon Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Equal opportunity legal notices can be viewed on the following PDF: Know Your Rights: Workplace Discrimination is Illegal. You may also view the OFCCP's Pay Transparency Nondiscrimination Provision.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon-data.com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster