Medical Front Office Assistant

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
1645 East Roosevelt Street (Show on map)
Nov 15, 2024
Posting Date 11/15/24 Application Deadline 11/22/24 Pay Range Hiring Range: $17.00 - $21.00 hourly Full Range: $17.00 - $25.00 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Public Health About the Position The career opportunities with the Maricopa County Public Health Department are endless! As the Medical Front Office Assistant, you will be the first smiling face to meet and greet everyone coming through the door! Your role will be to provide front desk assistance and support to patients and clinical staff in the Tuberculosis (TB) Clinic. About Us Come work for the Maricopa County Department of Public Health, the third-largest health jurisdiction in the U.S.! Our Public Health staff lives by our mission: to make healthy lives possible! We aim to serve Maricopa County residents by focusing on health equity and a data-driven approach to our work. We value our staff's unique skills, differences, and the varied experiences and disciplines we represent. We come together to reach our vision of creating a healthy, safe, and thriving community. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Employee discounts for goods and services Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require Six months of experience working in a medical or clinical setting performing the duties of a front office assistant or front office medical assistant High school diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis We Also Value An Associate degree in a business-related field One or more years of experience working in a medical or clinical setting performing the duties of a front office assistant or front office medical assistant Experience using an electronic medical record (EMR) system Job Contributions Greet patients, confirm patient identity, obtain patient demographic information and records, and update patient information in an electronic medical record Answer telephones, assist callers, and direct calls/messages to appropriate staff Schedule and reschedulepatient appointments Place telephone calls to remind patients of upcoming appointments Resolve conflicts with patient appointments and scheduling Manage filing and record-keeping activities Follow established processes to check a patient in for an appointment Ensure that the patient meets all requirements before the medical appointment, such as providing signed consent forms, signed patient rights forms, and proper identification Assist in processing patient referrals for outside diagnostic procedures, such as CT Scans, MRIs, and X-rays Working Conditions Work is performed indoors in an office setting Must be able to interact with a diverse population and work in a team environment Performing duties with accuracy and attention to detail are critical while handling interruptions Must be able to participate in emergency response training as scheduled and respond as directed in a public emergency Within one month of hire, all employees must provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health Required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza. Some positions require a Hepatitis B vaccine and/or a Tuberculosis test Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!