Business Analyst 1

The Department of Transportation is on the lookout for a Business Analyst 1 to join their team in Dauphin County. This role involves a range of technical analysis tasks aimed at maintaining the integrity of the Driver Licensing and Control (DL&C) system, as well as providing application support for the State-to-State and REAL ID systems. The successful candidate will play a crucial part in ensuring these systems operate effectively to meet the organization's operational requirements. Do not miss this opportunity-apply today!

This role involves collaboration with both IT programming and business teams to facilitate the implementation of system modifications as requested by the management of Driver and Vehicle Services. The position is responsible for providing continuous support for the State-to-State and REAL ID systems applications, which includes resolving discrepancies, conducting statistical data analysis and collection, and performing program testing.

The employee engages in moderately complex analytical tasks that pertain to the development, modification, and functionality of the State-to-State and REAL ID systems applications. This includes documenting any necessary process changes related to these systems, which entails participating in business meetings, drafting test case specifications, and reviewing business requirements.

In addition, the employee undertakes a range of analytical responsibilities that support and maintain the transition to electronic data processing methods across various applications, including but not limited to State-to-State and REAL ID systems, Drivers Licensing and Control Systems (DL&C), Vehicle Titling and Registration (VR) applications, and Online Driver and Vehicle Services (eGov). This also encompasses other applications as assigned, such as .Centric, Placards, and Mobile Applications.

The employee is tasked with developing testing plans and scripts that correspond to system enhancements, new initiatives, or defect resolutions, ensuring that business requirements are fulfilled and that the State-to-State and REAL ID systems operate effectively.

Furthermore, the employee plays an active role in the planning, execution, and assessment of testing activities, analyzing the outcomes of testing scripts and preparing reports that document any discrepancies or deviations from anticipated results. Effective communication, both verbal and written, is essential in interactions with external management personnel within BBSS and BIO, contractors, and various internal business and processing areas, including DEX, RSOS, and Fee Accounting.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
• Employee is required to work some weekends. May be required to work when a full-day and/or partial-day office closing is authorized. To include but not limited to: early dismissals for inclement weather; the day before holidays; special holiday closings.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• A bachelor's degree; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.