Customer Service Representative (202200)

Do you enjoy building relationships with customers? Do you have Customer Service experience and are looking to get a great foot in the door for a great company in the area? Do you have a passion for working with details and doing the job right?

Our client is located in the Appleton area is a company that focuses on building things that matter. You will be responsible for creating a positive experience for customers through problem solving and fulfilling their needs.

Responsibilities:

• Facilitate the needs of distributors, field sales team, warehouses, and divisions
• Expedite orders, quoting, returns, pricing and availability, and product recommendations
• Manage 80+ inbound calls per day to help customers and sales teams with product or account assistance
• Data entry including order entry and account management
• Review and respond to time sensitive emails
• Update distributors and the sales team on backorder statuses

Benefits:

• Ability to grow in responsibilities and be challenged
• Work in a positive and rewarding environment
• Reputable company to work for, great foot in the door!

General Information:

Hours: Full time, 8:00am-4:30pm, Monday-Friday

Length: Temporary long-term (could be a year or more)

Pay: $19/hour

Location: Appleton, WI

***Opportunity to work hybrid, 3 days in office and 2 days remote after approximately 6 weeks of training

Job ID: 202200

#Appleton1

• 1+ year experience working in a customer service environment in an office/business setting is required
• Strongly prefer call center, account manager or experience with higher call volumes
• Data entry, Word, Excel and Outlook knowledge
• Work within multiple software systems on dual monitors
• Strong attention to detail is a priority for this role
• Build and maintain strong relationships with internal and external customers
• Problem solving skills and work in a fast paced environment

If you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com.

Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!

Make sure to send your family and friends our way - we love referrals!

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.