Worker's Compensation Claims Director - Construction & Infrastructure

Worker's Compensation Claims Director - Construction & Infrastructure

This is a hybrid role with the flexibility to work both virtually and from our Chicago office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

This is a Chicago-based AGRC Construction & Infrastructure claims advocacy position with a heavy emphasis on workers compensation advocacy. The role involves organization, evaluation, and coordination of workers compensation claims for Aon Construction & Infrastructure clients.

This client-facing role requires the candidate to serve as the single primary source of contact with Aon clients. For non-workers compensation inquiries the candidate will identify the proper Aon resource, facilitate introduction with the client, and take responsibility for seeing the issue through to completion.

The duties of this role include:

• Program review for accurate reserving;
• Maximizing claims service, especially for Workers' Compensation claims;
• Advocating for expedited claim resolution;
• Ensuring timely return of collateral;
• Identifying opportunities to reduce client's total cost of risk;
• Collaborating with carriers to reduce client experience modification factor;
• Advocating for an expanded view of coverage;
• Collaboration with Aon resources for non-workers compensation issues.

Skills and experience that will lead to success

• 10+ years of experience working with Workers Compensation Claims, with a focus on Construction and/or Infrastructure clients in Illinois and surrounding states (IN, IA, MI, MO, WI, KY & OH)
• Proven client facing skills including effective presentations & communications.
• Effective working knowledge of carrier underwriting practices & processes.
• Proven leadership skills in working with teams and ability to work with clients and to successfully exceed client expectations.
• Proven organization and ability to work with others.
• Experience in resource deployment and utilization management.
• Strong interpersonal skills, with the ability to interact effectively at various levels.
• Successfully operates in a fast-paced driven environment that requires the ability to handle multiple tasks simultaneously.
• Proficient in Microsoft Office suite of products

Education: Bachelor's degree in Risk Management, Business Administration, a related field, or equivalent years of industry experience.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $150,000 to $200,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

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