Workforce Coordinator -Corporate College Sales

• Bachelor's degree in Psychology, Business, Communication, Education, Engineering, or related fields.
• Minimum of 3-5 years of experience in sales, business development, or a similar role, preferably within corporate training, workforce development, or continuing education sectors.

• Evidence of expertise in preparing and presenting compelling proposals, contracts, and pricing structures to a range of clients, showcasing customized workforce solutions that meet specific business needs.
• Evidence of strong relationship-building skills with key business leaders, HR managers, and decision-makers within the local community, including the ability to maintain long-term partnerships and foster repeat business.
• Evidence of experience in conducting client needs assessments to identify workforce challenges and develop customized training and development solutions.
• Evidence of the ability to serve as the primary point of contact for clients, ensuring exceptional service and client satisfaction throughout the engagement.
• Evidence of familiarity with CRM systems and other sales tracking tools to effectively manage client relationships, sales activities, and generate accurate reports.
• Evidence of strong written and verbal communication skills, with demonstrated ability to negotiate contracts and close deals effectively.
• Evidence of the ability to thrive in a fast-paced environment, think creatively, and adapt to evolving client needs and market trends.

• Cover letter and resume are required and must be attached to the online application in order to receive any consideration.
• Interviews will be conducted by a hiring committee.

• Designs and/or coordinates the development of systems/programs; work may involve conducting surveys and interviews in assigned areas to determine educational and training needs, establishing databases or invoicing & tracking mechanisms, and ensuring that programs and services are designed in accordance with client needs and applicable policies and guidelines.
• Develops and implements effective programs in assigned areas, follows processes and procedures for client and services agreements, and working with other MCC departments.
• Performs or conducts outreach and/or research pertaining to agencies, employers, and community partners to support MCC's workforce program.
• Coordinates schedules and/or arranges for appropriate facilities for courses, seminars, and workshops both on and off campus as needed.
• Coordinates the recruiting, recommendations, and hiring of part-time trainers to conduct assigned educational and training programs in accordance with established College procedures; and supervises support staff to ensure work is performed in compliance with applicable laws, policies, and procedures.
• Coordinates with faculty, trainers, business & industry, students, the marketing department, and other internal/external staff, departments, and/or agencies to communicate pertinent information; provide recommendations; identify potential funding sources; participate in the development of marketing materials, schedules, and proposals; and/or facilitate related departmental operations.
• Assists with evaluating training programs, materials, and other educational resources as needed; work may involve researching and analyzing data on workforce trends and other information, and making or implementing recommendations based on findings.
• Prepares and maintains records, reports, and other documentation, to ensure timely and accurate documentation, present findings, and comply with applicable laws, policies, and procedures.
• This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

• Principles and practices of data and information research and analysis;
• Training principles;
• Course design principles;
• Best practices, trends and emerging technologies;
• Basic principles and methods of qualitative and quantitative research;
• Basic principles and methods of critical thinking and analysis;
• Trends in job search methods, local hiring, and employment;
• Techniques and methods of tracking progress and results;
• Basic concepts and methods of project management;
• Applicable federal, state and local laws, codes, regulations;
• Customer service principles;
• Specialized equipment relevant to area of assignment;
• Modern office technology.

• Designing courses and workshops;
• Monitoring and tracking program measurement results;
• Gathering data, analyzing findings, and applying logic and reason;
• Authoring reports, documents and presentations;
• Compiling, sorting and articulating issues and recommendations;
• Coordinating deadlines and prioritizing competing demands;
• Researching industry trends, solutions and best practices;
• Organizing and maintaining records and files;
• Interpreting and applying applicable laws, codes, regulations and standards;
• Providing customer service;
• Prioritizing and assigning work;
• Utilizing a computer and relevant software applications;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

None.