Sr. CES Maintenace & Service Technician

Job Summary:

Responsible for the maintenance and service of Messer Cryogenic Product Supply Equipment Located at Customer Sites. Also responsible for assisting the Lead Technician with training, standards implementation, and assigned area support for sales, customers, and CES activities.

Why Messer?

Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people-at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities:

- Regularly maintain gas delivery systems that include storage tanks, vaporizers, control panels, telemetry systems, etc. for products to include N2, O2, Ar, CO2, Hydrogen, and Helium systems in the assigned coverage area

- Primary mechanical skills include piping/plumbing work on cryogenic systems, troubleshooting of valves and regulators, brazing, and basic electrical troubleshooting. Training will be provided on the specific safe handling of cryogenic systems.

- Assist as required on customer station tank installations and removals

- Maintain mobile customer station equipment

- Perform Corrective Maintenance service calls as needed to ensure customer installations are kept running effectively

- Be the face of Messer with our customers, providing key customer technical support throughout the life of a Bulk installation contract, including discussing with the customer areas where Messer can help them increase the efficiency of their processes

- Act as a technical resource accompanying the sales organization on customer calls

- Manage subcontractors who provide additional services on site, such as pump repair, tank painting, and snow removal

- Provide revenue generating services on site as needed and directed by Sales, through CES Central Support

- Assist Lead Technician in technician training and qualification, Messer standards implementation, and area support of sales, customer, CES, distribution, and production activities

- Works with inside sales to provide site integration quotes for customers

- Provides project management and coordination for customers as needed

- Follow Messer safety policies, procedures, and goals

- Manage personal store room of inventory, approximately $100K-$200K in rotating parts

- Must be self-motivated and self-sufficient in the customer service environment, including the ability to work alone at site or with a junior Technician as the main Technical resource for Messer and our Customers

- Perform on-call and call-out maintenance as required, including evening and weekend coverage occasionally, with potential for 5-10% overnight stays away from home in larger geographic coverage areas

- Complete all Virtual and In-Person Training as assigned

- Continuous demonstration of superior achievement through PMP performance rating

- Documented competency on current training profile content

- Tracks time and materials on work orders via Prometheus and SAP

- Adheres to Drivecam/Smith System driving requirements

Required Skills:

High school degree

At least four years of post-graduation technical classes or work preferred

Minimum 2+ years of cryogenic/industrial gas industry experience or equivalent required

Valid driver's license

About Messer:

Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.