FOOD SVC SUPV 2

Job Summary

Under the general direction of the Residential Dining Commons General Manager, the Assistant General Manager, Residential Dining (AGM) is responsible for assisting in the oversight of a Residential Dining Commons. This position is responsible for providing excellent quality products in a safe and aesthetically pleasing dining environment. Responsible for developing and implementing accountability controls of staff to ensure maximum operational efficiency and effective of implemented programs. Responsible for serving up to 7,000 meals per week, the AGM will manage the residential dining operation to ensure department business needs are met, service and financial goals are attained, and to make recommendations for improvements. Assures that service and product offerings meet campus needs in cost efficient manner. Provide leadership and mentorship to the dining services team and monitor adherence to service and quality standards. This position is responsible for managing cash handling policies and procedures. Manage daily staffing and labor schedules, and guest service standards. Access and audit reports weekly, monthly, and annually to ensure budgetary goals are met and are on track. Assist the Residential Dining Commons General Manager in implementing the departmental vision. In partnership with the Unit Executive Chef, support daily operations including, employee scheduling, inventory management, menu execution, promotional marketing opportunities, staff safety, and equipment and facility maintenance. The primary emphasis of this position focuses on business management practices (i.e. operations management, financial controls, human resource managements, interdepartmental relations, and research and development, project management, menu/product change management, and monitoring vendor relationships.) This position is responsible for providing excellent quality products in a safe and aesthetically pleasing dining environment. Responsible for implementing accountability controls of staff and working closely with staff to ensure maximum operational efficiency and effective of implemented programs. This position is responsible for managing cash handling policies and procedures, display and merchandising expectations, schedule writing, and customer service. Implement operational objectives and initiatives and seeks/provides resources to meet schedules and goals. Establish and assures adherence to budgets, work plans and performance requirements. Identifies risks and responds accordingly. Involved in developing, modifying and executing policies that affect immediate operation(s) and may have campus-wide impact, including campus policy audits and facility inspections.

Apply By Date November 26, 2024 at 11:59pm

Minimum Qualifications

• High School Diploma with 2 years minimum of Food Service Management and the option of a Bachelor's degree in hospitality related fields.
• Experience in management in a dining service field.
• Experience with industry standards for dining services including PCI compliance, Point of Sale maintenance, managing cash handling policies and procedures.
• Experience managing financials, labor, food handling and storage policies and procedures, quality control, health and safety standards.
• Accounting experience in managing operating budgets with short and long-range financial forecasts.
• Interpersonal communication skills to clearly and effectively interact with individuals of varying backgrounds and perspectives to research and secure information to resolve problems.
• Writing skills to prepare a variety of correspondence, reports, policies and procedures, agreements, training documents, and performance evaluations.

Preferred Qualifications

• Leadership experience in a residential food service environment.
• Experience analyzing, interpreting and applying personnel policy and procedure, collective bargaining agreements and employment law, advising management and managing sensitive employee and labor relations problems.
• Experience using computerized systems, including food production/procurement systems, electronic customer access, and time-keeping programs.
• Knowledge of related Federal, State, Local, and UC regulations.

Key Responsibilities

• 60% - Management, Supervision, and Leadership
• 40% - Operation and Financial Management & Analysis
  
  

Department Overview

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owner/managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at http://www.housing.ucdavis.edu.Student Housing and Dining Services has adopted the following Diversity, Equity, and Inclusion statement: -Student Housing and Dining Services is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life-long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion.

POSITION INFORMATION

• Salary or Pay Range: $62,000/yr. - $109,000/yr. - This position is subject to a departmental budgeted salary of: $64,500/yr.
• Salary Frequency: Monthly
• Salary Grade: Grade 20
• UC Job Title: FOOD SVC SUPV 2
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100% - Fixed
• Shift Hours: Monday-Friday 8am to 5pm
• Location: Davis, CA.
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

Employee is personally responsible for following safety procedures/guidelines.

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

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