RIS/PACS Support - Clerical

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Coordinates and performs support functions for the RIS/PACS department.
2. Provides basic RIS/PACS, Pacs Cube and Life Image training to end users.
3. Utilizes the RIS to generate department performance reports and productivity measures. Utilizes Microsoft office products to produce and format reports for distribution.
4. Promptly and properly responds to both telephone and electronic support requests from end-users in RIS and provides appropriate support as needed. Will triage support to RIS/PACS Administrator or IS support when needed.
5. Assists with the notification and implementation of down time procedures and clean up.
6. Assists in maintaining an orderly inventory and in arranging for the purchase of needed office supplies within the RIS/PACS office.
7. Assists the RIS/PACS Administrator with equipment inventory and minor equipment support.
8. Assists the RIS/PACS Administrator with administrative support such as maintaining department minutes, the distribution of reports and coordinating meetings and training sessions.
9. Provides support to the RIS/PACS department with the monitoring of duplicate records and exams that are found in the exception handler. Works with appropriate users to merge records and clean up the RIS exception list.
10. Performs other duties and tasks as necessary for the department.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma/GED

Experience/Skills:
Required:
1. Experience in a hospital or health care setting with a minimum of 3 year's experience working in Radiology.
2. Excellent written and verbal communication skills.
3. Excellent attention to detail and highly organized.
4. Excel proficiency, to intermediate skill-level.

Preferred:
1. Minimum one year of medical terminology.
2. Knowledge of computer/windows application.
3. Recent experience in the workings of the RIS.
4. Proficient in Microsoft Office applications OR equivalent combination of the above.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:
(Office jobs only) Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.