Transportation - Bellman / Parking Ambassador

We're looking for Bellmen to join the Transportation Team at Horseshoe Bay Resort! A Bellman helps to deliver and pickup luggage including coolers, golf clubs etc. to and from guest rooms. They will be knowledgeable of the resort and the local area to give reliable information to hotel guests and members. Bellmen are also able to perform smaller duties such as delivering dry cleaning to a room.

*Bellman is a tipped position.

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

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  • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
  
  
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

Definition:

A bellman helps to deliver and pickup luggage including coolers, golf clubs etc. to and from guest rooms. This includes incoming and outgoing guests. The bellman will communicate with guests and provide information on parking lots and resort amenities. They will be knowledgeable of the resort and the local area and give reliable information to hotel guests and members. Bellmen are able to perform a number of small duties such delivering dry cleaning to a room and some room deliveries.

General Duties:

• Assist guests with hotel check-in process
• Cleaning and maintaining front entrance of Hotel and Valet office
• Keep and maintain all bell carts
• Maintain professional composure in high stress situations
• Exceptional communication skills, detail oriented, and ability to learn in an ever changing work environment
• Multi tasking skills
• Telephone etiquette
• Maintain a constant awareness of resort amenity schedules and promotions

Employment standards:

• Pleasant personality.
• Neat in appearance and well groomed.
• Maintain proper associate uniform standards.
• Maintain black running shoe which is slip resistant, enclosed toe and heel
• Must be 16 years of age.
• Always follow all Resort rules and policies.

Physical & Mental Requirements:

• The employee must occasionally lift and/or move up to 50 pounds.
• Must be able to run or move quickly to provide prompt service
• Must be able to walk and stand for majority of work schedule
• Must be able to communicate effectively with the general public
• Must be able to communicate and disseminate information accurately.
• Must be able to speak, comprehend reading materials and write English.
• Must be able to interact with co-workers and have a sense of TEAM.