HVAC Service Manager

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are adding a Technical Field Service Manager to our growing team in to provide excellent administrative support. In this role, you will lead, mentor and develop a large truck-based Field Team(Union staff),takes on a proactive role with market, industry and technology trends and plan and set teams up for optimized delivery of services. Additionally, some responsibilities you will have include:

• Ensures compliance with licensing, training, and accreditations to maintain leadership position in the industry.
• Assists Director of Ops in financial management of mobile service group, including cost management strategies.
• Responsible for daily, weekly and monthly reporting, including detailed analysis as needed, to Operations Director in the areas of operational key performance indicators, staffing, scheduling, and tactical operational opportunities.
• Ensures that projects are delivered on time and on budget
• Handles escalated support service issues with clients within Service and takes appropriate action to resolve the escalated issues.
• Works collaboratively with Service project management team and others outside of the Facility Services, acting as the primary Facility Services representative for proposals, projects or other work.
• Communicates relevant McKinstry and client policies and procedures to ensure employee compliance.
• Responsible for driving field safety.
• Determine field strategies to drive efficiency and change management to optimize processes.
• Maintain high-quality service delivery of services in an efficient, productive and profitable manner.
• Manges a field truck-based technician team up to 80 individuals

What You Need to Succeed at McKinstry

• 10 years HVAC field experience required.
• 5 years in a supervisory role in a support-oriented environment preferred.
• Service-orientation required.
• Experiencing managing people in a Union environment preferred.
• Experience working in mechanical service business required (HVAC and Plumbing focus preferred).
• Intermediate working knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook required; working knowledge of SharePoint preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance.
• Up to 16 weeks paid parental leave.
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time.
• Learning and advancement opportunities via McKinstry University.
• McKinstry Moves onsite gyms or reimbursement for remote workers.

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $75,900 - $114,900 per year; however, base pay offered my vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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