Medical Services Assistant

Rutgers University

United States, New Jersey, New Brunswick

Nov 08, 2024

Position Details

Position Information

Recruitment/Posting Title	Medical Services Assistant
Job Category	Staff & Executive - Healthcare - Medical and Patient Services
Department	RHG-RWJ Neurology Clinic
Overview	New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Medical Services Assistant for the Neurology Clinic at the Robert Wood Johnson Medical School. The Medical Services Assistant performs administrative and clinical tasks as assigned to support effective and efficient office operations. Among the key duties of this position are the following: Competently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre-certification numbers; performs online insurance verification to assist patient with their payment options. Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements. Collects copays, and posts in the financial system; administers receipts and prepares necessary paperwork for later reconciliation of the batch transactions. After demonstrating competency, performs and documents patient-related tasks as assigned by the registered nurse, license practical nurse, and/or physician. These may include but are not limited to: preparing the patient and exam room for the office visit; vital signs; mixing and diluting, and drawing Botox; maintenance of equipment and office supply inventory; maintenance and cleaning of office equipment as required. Provides input to the plan of care by communicating information pertinent to the patient's status to the registered nurse and other members of the healthcare team as appropriate and in a timely manner. Engages in ongoing performance improvement activities to enhance the quality and effectiveness of one's practice as a medical services assistant, and that of the Clinical Operations organizational system.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	This position requires a fully on-site work arrangement.
FLSA	Nonexempt
Grade	175
Position Salary
Annual Minimum Salary	49545.60
Annual Mid Range Salary	50585.60
Annual Maximum Salary	52104.00
Standard Hours	40.00
Union Description	Teamsters 97
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	Meets the New Jersey Board of Medical Examiners definition of a "certified medical assistant" as outlined in NJAC 13:35- 6.4(a)2. Three (3) years of experience in a physician and/or hospital billing, including extensive insurance coverage and authorization knowledge.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Individual should have extensive comprehensive knowledge of medical terminology and definitions. The ability to function in a team environment. Demonstrated competency in basic word processing and computer skills.
Preferred Qualifications	Experience with Electronic Medical Record system; GE Centricity System.
Equipment Utilized
Physical Demands and Work Environment	Physical Demands: Position requires standing to 2/3 of the time, walking to 2/3 of the time, requires sitting to 2/3 of the time, use of the hands to finger, handle or feel to 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds. Work Environment: Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogens requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.
Special Conditions	Ability to travel to "off-site" practices to provide coverage as needed.

Posting Details

Posting Number	24ST2295
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Downtown New Brunswick
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement