Digital Records Specialist II

Primary Purpose of Job

Serves as subject matter expert in implementing the Bank's Records Retention process and strategy. Provides problem resolution in support of department initiatives.

Major Job Accountabilities

• Understands the records retention strategy and how to transform physical documents to digital records.
• Prepares, maintains, and monitors accurate filing and retention of documents by the given SLA's.
• Understands and follows document retention policies and destruction schedules to ensure compliance with applicable laws and regulations.
• Promotes awareness, understanding and adoption of the records strategy through collaboration with business units across the organization.
• Analyzes and reviews existing processes and procedures to drive process improvement.
• Collaborates with teammates by responding to requests promptly, asking thoughtful questions and providing constructive feedback.
• Uses knowledge and proficiency in team processes to support teammate development, problem resolution and department initiatives.
• Assesses training needs and supports development plans for teammates.
• Assesses system and regulatory changes and analyzes impact to operational processes.
• Serves as a positive role model for teammates and exhibits leadership traits within the department.
• Performs work at the assigned work location.

Experience Required

• Minimum three (3) years of records management and document imaging experience or business operations.

Required Skills or Training

• Advanced understanding of enterprise content management (ECM) systems.
• Experienced with physical document organization, filing and archiving.
• Must be able to keep sensitive customer and Bank data confidential and secure.
• Excellent verbal, written, and interpersonal communication skills.
• Must be a team player: staying on task and on time, being proactive and professional.
• Excellent organization skills to effectively manage multiple priorities through prioritization.
• Able to work independently in a fast paced and high-volume production work environment with minimal supervision.
• Possesses excellent analytical, decision-making, and problem solving skills. Able to use data to answer business questions and communicate through reporting.
• Advanced knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, and Access).

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!