Unit Assistant - Neonatal ICU - 36hrs - Day Shift

GENERAL SUMMARY:

Department: Neonatal ICU

Schedule: 36hr, 12hr Day Shift, 7am-7:30pm, Sunday - Saturday

Performs administrative and clerical duties in support of an assigned clinical area.

• Greets patients, visitors, and new admissions.
• Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution.
• Creates various reports and documents as assigned.
• Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.