IT Operations Coordinator

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

Do you enjoy helping people feel confident and supported with technology from day one? Are you organized, curious, and ready to help shape a great workplace experience? We're looking for an IT Operations Coordinator to join our team and be a key part of our employee onboarding experience and IT projects. This is a people-centred, hands-on role where you'll help create smooth tech experiences and contribute to meaningful improvements across the organization.

This is a Hybrid role requiring 3 days per week on site in the Pittsburgh office.

• Lead the IT onboarding experience for new employees - ensuring they have the right tools ,access, and support to get started smoothly.
• Gather feedback from new hires and stakeholders to understand what's working and where we can improve the onboarding journey.
• Collaborate with teams like HR, hiring managers and office managers to make onboarding seamless and welcoming.
• Help new employees get started by showing them how to use their tech and making sure they feel comfortable and confident from day one.
• Contribute to IT documentation and process improvements, helping us get better over time.
• Coordinate small IT projects - like equipment rollouts or upgrades - with plenty of support from the broader team.
• Assist day-to-day IT tasks in the office and remotely, including troubleshooting, organizing equipment, and keeping things running smoothly.

• 2+ years of experience in IT, onboarding, or IT-coordination roles.
• A people-first mindset - you're approachable, empathetic, and enjoy making others workdays easier.
• You're naturally organized and like keeping things running smoothly and efficiently.
• Interest in process improvement and clear communication
• You don't need to tick every box to apply - if you're excited about the role, we want to hear from you!

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

At Tobii Dynavox, we believe in empowering individuals - including our employees - to reach their full potential. Here's what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• "Yes, and..." Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don't have to choose between personal and professional goals.
• Growth and Development: Whether you're advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You'll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.