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Service Coordinator

Pavion Corp
United States, Pennsylvania, Exton
197 Philips Road (Show on map)
Nov 14, 2024
Description

Pavion and our family of companies are seeking a talented and motivated Service Coordinator to join our security business unit.

Primary Responsibilities:



  • Coordinating the daily Service schedule
  • Making changes as the day progresses
  • Closing all Work Orders, place go back tickets, coordinate additional work as technicians free up in the day
  • Create Work Orders daily and make scheduling calls to customers
  • Invoice all Work Orders as they are completed
  • Coordinate Inspections annually, monthly and quarterly for Service customers
  • Schedule Service Job appointments and add to schedule
  • Assist with Jobs for Service ( order parts, scheduling, job close out, job hours data)
  • Assist in coordinating sub contractors with Work Orders and part shipments for Service


Basic Qualifications:



  • 2+ years progressively responsible, related administrative experience
  • Excellent PC (word-processing, spreadsheet) skills
  • Efficient and timely performance of administrative assignments
  • Ability to solve practical problems and carry out responsibilities under general supervision
  • Ability to interact effectively at all levels as work in high stress situations.
  • Strong customer relation skills
  • Maintain a good working attitude


Preferred Qualifications:



  • Manufacturer certification or product knowledge with CCure, Amag, Genetec, S2, Alarm.com, EST, DMP and Connect One



Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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