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Control Room Alarm Monitor

JLL
United States, North Carolina, Sanford
1019 Northview Drive (Show on map)
Nov 07, 2024
This position is responsible for monitoring and receiving equipment and system alarms and initiating a prompt and accurate response. Those job duties are as follows:

Job Responsibilities
Visually monitors all equipment and system alarms
Evaluates all alarms and selects and reviews the process where the alarm is occurring
Respond to and acknowledge equipment and system alarms
Contact the appropriate responsible party for investigation and resolution utilizing a telephone or two-way radio
Initiate an alarm Work Order when needed and document actions taken, process work orders from entry through close out
Track and document root cause, investigation, and corrective actions of work orders from alarms
Reconcile alarms with alarm printout at the end of each shift
Monitor and document planned alarms
Comply with all safety procedures, maintaining good housekeeping and safety of work areas.
This position is a 12hour rotating shift.

Basic Skills Required
The ability to communicate and collaborate across many levels within JLL and Client
Friendly, cooperative, customer service-minded attitude; team player.
Excellent verbal and written communication skills.
Sound judgment, initiative, resourcefulness and the flexibility to operate independently in a fast-paced environment.
Ability to multitask and work without direct supervision
Accurate and efficient data entry and follow up skills.
Ability to adjust and adapt to a constantly changing environment.
Must have willingness to learn.
Basic knowledge of Computers and Microsoft Office (Word, Excel)

Preferred Skills
Knowledge of Delta V and BMS alarm systems
Knowledge of EAMS or other CMMS Experience
Applied = 0

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