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Food Pantry Coordinator

The Salvation Army USA Central Territory
United States, Michigan, Grand Rapids
Nov 06, 2024

Position Summary: The Food Pantry Coordinator is responsible for serving clients and coordinating the daily functions of the food pantry operation. In addition to client services, this role oversees food pantry volunteers and participates in community collaborations.

Essential Responsibilities:



  • Meets with food pantry applicants; assists with application processes; assesses needs for food.
  • Assist in the food acquisition process, handling, and stocking.
  • Accommodate the scheduling needs of all participants as available and appropriate.
  • Coordinate product ordering and spending.
  • Maintains working relationships with community agencies.
  • Uses electronic database to enter, retrieve, and maintain accurate client records per protocols, monitors fund balances, and requests funding as appropriate.
  • Serves as liaison; represents The Salvation Army at community meetings.
  • Coordinate and oversee food pantry volunteers.
  • Coordinate seasonal programs as assigned, including the application process.
  • Organizes seasonal in-kind drives and distributions.
  • Fulfills ad hoc and periodic survey requests, and provides information needed for reports to administration.
  • Perform other duties as assigned.


Additional Responsibilities:



  • Assist with Angel Tree Campaign, to include:

    • Sign-ups
    • Approving applications
    • Assigning distribution times
    • Maintain the database


  • Oversee online registries and emailing thank you notes.
  • Assist in managing gift donations.


Education/Experience:



  • Associate degree in a related field required (minimum), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
  • 1 or more years in direct service field.
  • Experience working with low-income populations, preferred.


Skills, Knowledge & Abilities:



  • Adhere to The Salvation Army Social Services Code of Ethics.
  • Understand and adhere to professional boundaries within and outside of the organization.
  • Maintain strict client confidentiality.
  • Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice and promote racial understanding and reconciliation.
  • Complete Caseworker Certification Program within 120 days of hire.


Computer Skills:



  • Proficient in Microsoft Office 365
  • Working knowledge of TEAMS and SharePoint
  • Willingness to learn new software as needed


Certificates and Licenses:



  • Complete Safe From Harm training, and keep current as needed
  • Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)

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