Senior Account Manager

The Trade Desk
life insurance, parental leave, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan
United States, Colorado, Denver
Nov 06, 2024
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! What we do: The Account Management team based out of our Denver office supports our partners across the Mountain West region, including Colorado, Utah, Montana, Arizona and Las Vegas. Most of our business comes from independent agencies and direct brands, and we work very closely with our Business Development (BD) and Trading teams to offer a high level of strategic and tactical support to our clients. What you'll do: Lead a roster of accounts inclusive of independent agency and brand direct partners, operating as a "small business owner" to grow clients' business Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives Develop and cultivate relationships with agency and brand clients as a consultant to their business Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry Develop strategic account plans for your portfolio, establishing bi-annual objectives and quarterly milestones for you and your BD and Trading counterparts to work towards Lead, not just manage tasks; think multiple steps ahead to move an account forward Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates Who you are: Bachelor's Degree from a four-year university At least 5 years of client-facing experience required Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions Effective time management skills - ability to prioritize and meet deadlines Expertise in working online advertising or a SAAS platform a plus Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups Experience in mentorship roles either personally or professionally preferred Able to travel 1-2x per month, including overnight travel Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations #LI-KS1 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. NY, CO, CA, and WA residents only: In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan. The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $71,600 — $131,200 USD