Customer Service Manager - Sales
 Quadrant, Inc. | |
 United States, Virginia, Sterling | |
 Nov 18, 2024 | |
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Customer Service Manager - Sales Herndon, VA Pay From: $43 per hour MUST: Experienced Customer Service Manager - Sales 5 plus years of customer service 3 years of a sales manager's role or project management experience Strong communication skills Strong conflict resolution skills Experience in sales and negotioation DUTIES: Ensuring customer satisfaction with the service Manage customer interactions, questions and complaints across all channels Retain and build long term relationships Identify and analyze customer needs and expectations Work with sales agents in order to improve the customers experience Monitor business competitors Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |