Executive MAC Support Specialist

Genesis10
55.00 65.00 Hour
life insurance, 401(k)
United States, Texas, Plano
Nov 10, 2024
Genesis10 is currently seeking an Executive Mac Support Engineer for a contract to hire position for an onsite position located in Plano, TX. Description: Seeking a MAC Support Specialist that will directly be supporting the CEO of a highly reputable company in the data center industry located in Plano, TX. This individual will be required to work onsite, demonstrate a high-level of professionalism and customer service, and have prior experience working with C-Suite executives. Responsibilities: Provide support for all Mac equipment, Apple Laptops, Workstations and Servers. Perform diagnostic tests to evaluate and isolate system problems and suggest suitable solutions. responsible ensuring that all Mac devices OS and applications are current, reliable, tuned, and accessible. Ensure managed devices comply with good security practices and relevant policies Coordinate the build, test, and deployment of installer packages, application updates, and operating system updates. Create and maintain technical documentation as well as assist with training and related materials as needed; serve as a subject matter expert for escalated technical issues or complex use cases. Assist in tracking of IT hardware assets using our asset tracking system Requirements: Text here (Arial 11pt) 3+ years of previous Apple MAC support experience in a corporate environment Have a high level of MAC technical experience as well as being well versed with MDM's such as JAMF, Meraki and InTune. Experience utilizing and maintaining enterprise management systems such as JAMF, and Active Directory. Experience supporting MacOS across a range of versions. Experience supporting common MacOS applications such as Adobe Creative Cloud and Microsoft Office 365. Possess system knowledge in the areas of MacOS Imaging, Patching, System Certificates, and Active Directory authentication. Ability to work independently and in a team environment. Excellent organizational skills and attention to detail. Experience working with Terminal and creating /modifying Shell, Python, and AppleScript scripts to achieve automation and endpoint configuration. Must be well versed in dealing with staff that are both technical and non-technical. Previous experience with supporting iCloud Accounts, MAC email, Domain joined and Synchronization between multiple devices. W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Genesis10 - Contract & Perm/Direct Hire Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #DIG10-DA