Technical Services Director- Construction

PPG Industries, Inc
$1 million dollars.
United States, North Carolina, Greensboro
4161 Piedmont Parkway (Show on map)
Nov 05, 2024
Job Description As Director of Technical Services, you have the overall responsibility for coordinating and directing the flow of information between R&D/QA and sales (CSSS, RSM and external customers) for all Traffic Solutions products primarily related to application and field performance properties. You will lead the technical service managers, field service technicians, and the Oregon warranty technicians. You will be based in the Greensboro, NC office and report to the Sales Director of Traffic Solutions-U.S & Canada. Key Responsibilities Help solve product performance issues with the customer directly or through the deployment of other technical service personnel. Coordinate, and participate in the work done on test decks or test projects for product qualification / approval. Oversee in the collection of performance data for TS pavement marking products in the field for use in product qualification, sales, and marketing support, and to provide an overall understanding of the product performance capabilities. Serve on multiple ASTM, NTPEP, AASHTO, ATSSA, and TRB committees and task groups to promote standardization of test methods, product specification, recommended practices, and guides for using pavement marking materials. Provide technical support for governmental agencies drafting new specifications or revising existing specification that relate to pavement marking products and their application. Provide product development feedback to R&D regarding product application and field performance with the objective of maximizing customer satisfaction, minimizing costs, and ensuring high level of product performance for the end user. Provide technical support for new product introduction including test installation, gathering of field data, writing product data sheets, specifications, and application guidelines. Provide support to the manufacturing plants to identify and correct any issues (material, process, procedure, etc.) that negatively affect product performance. Provide input to Sales and Marketing regarding potential market opportunities for new products or new application of existing products Manage departmental issues and various special projects as assigned by management. Hire, mentor, and evaluate tech service staff - assign coverage. Responsible for budget and proper management over $1 million dollars. Oversee the maintenance of an fleet of equipment used for applying the full range of TS products. Qualifications BS/BA in a technical major, chemistry, or polymer/paint major preferred. MBA a plus. 10+ years of construction or industrial technical services experience (formulating traffic marking products and their subsequent installation strongly preferred). Demonstrated leadership ability including training and motivating skills. Les grilles salariales et les avantages sociaux de PPG sont lies au lieu de travail ce qui nous permet de remunerer nos salaries de maniere competitive sur differents marches geographiques. PPG prend en compte plusieurs facteurs dans ses decisions en matiere de remuneration, notamment, mais sans s'y limiter, les competences, l'experience et la formation, les qualifications et les diplomes, les certifications, ainsi que d'autres besoins organisationnels. D'autres elements peuvent etre pris en compte. Nos programmes d'avantages sociaux sont concus pour favoriser la sante et le bien-etre de nos salaries. Toutes les couvertures d'assurance et prestations seront conformes aux reglementation et code du travail en vigueur. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.