Field Service Technician I

Toshiba America Business Solutions, Inc.
life insurance, 401(k)
United States, New York, Hornell
Nov 04, 2024
Description Field Service Technician I $18.00-$20.00 The pay range for the position (paid biweekly) is $18.00/per hour to $20.00/per hour, depending on experience. Monthly Technician Bonus Fleet Vehicle and gas card Toshiba America Business Solutions, a leader in digital technology, is seeking a Field Service Technician. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for people who are driven to contribute their professional best. Position Summary: Repair, service, and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintaining parts and supplies inventory at customer locations in assigned territories. Responsibilities: Service and maintain customers' digital office equipment (copiers) in assigned territory. Repair copy and printer equipment-hardware and software related. Verify equipment functioning by completing test initiatives and final adjustments. Complete document service actions-service forms, reports, logs, and records. Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments. Maintain and service company office equipment and color systems on the customer premises. Perform copier machine modification and software upgrades/maintenance. Assess and troubleshoot customer software and hard copy orders for production problems or issues. Additional duties as assigned. Qualifications: High School Diploma or GED Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching. Minimum of 1 year of one or more of the following: technical repair and service of copier/office equipment or repair, installation, and training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment. Demonstrated experience with document management, MFP, and print devices. Requires a valid state driver's license. Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package, including the following: Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan Company provided life insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation Request@tabs.toshiba.com to request an accommodation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)