Office Support Assistant III - Clinical Administration

Orthopaedic Surgery

The School of Medicine - Department of Orthopaedic Surgery is seeking a highly motivated, engaged, and committed Office Support Assistant III who is interested in joining a fast-paced, highly productive team.

Our Orthopaedic service talent teams include: Attending Physicians, Fellow/Resident Physicians, Extender Practitioners, Nurses, ATC/OTCs, Clinical Administrative Coordinators, Research Faculty, Research Technical Teams, and Students. Our clinicians have clinical locations in Columbia, Jefferson City, Boonville, Liberty, and Springfield. The ideal candidate will play an instrumental role in the success of sustaining our department's mission: advance the clinical, research and teaching components of Orthopaedic Surgery at the University of Missouri.

This position will partner with departmental staff to support the overall culture and advancement of the Missouri Orthopaedic Institute and C3 Orthopaedics Initiative (Comprehensive, Cutting Edge, Caring Culture), which fosters a fast learning and continuously improving organization to further our mission.

We are looking for someone with the following characteristics, which complement our culture and work environment:
1. Highly engaged and described as proactive and self-determined.
2. Positive attitude, personable with a desire for close and collaborative working relationships.
3. Thrive in a fast-paced environment and who will be flexible and problem-solve in real time.
4. Highly organized who is detail oriented.

Position overview:
* This position helps provide department clinical staff coverage.
* Build and grow credibility, relationships and understanding of Department personnel to ensure optimal administrative and clinical support.
* Assist with department strategies while supporting various teams to ensure long-term success.
* Monitor and assist with patient care workflow in an outpatient clinic setting, make scheduling adjustments as necessary, and coordinate patients' ancillary services' appointments.
* Assist with clinical scribing duties as requested
* Process multiple types of patient requests and inquiries, including yet not limited to health care concerns, information about their physician and /or nurse, schedule or change care appointments, paperwork (work excuse, orders, FMLA, etc.), and all other non-emergent requests.
* Relay/triage patients' messages and concerns independently and effectively to care team. Enter data into departmental electronic files, databases and/or spreadsheets.
* Assist with various administrative responsibilities including but not limited to maintaining curriculum vitae and tracking CMEs, conference schedules, research support, medical legal requests including invoicing, and physician calendaring.

Monday-Friday, 8am-5pm

High school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Salary Range: $12.73 - $18.02 Hourly
Grade: GGS-005
University Title: OFFICE SUPPORT ASSISTANT III
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the online application, please provide a resume.

In addition to the online application, please provide a resume.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.