Revenue Business Operations Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Position Summary:

As a business operations specialist, you will manage small to large Enterprise-wide revenue and compensation projects and program initiatives ensuring successful and timely implementation. Some projects could require integration planning and tracking as necessary with the Heartland software development group.

The ideal candidate is excellent at problem-solving, communication, possesses interpersonal, and organizational skills, along with patience, a positive, customer-friendly attitude, the ability to work in a team environment and independently.

Position Responsibilities:

• Work with Product and Project leaders to define and document revenue/compensation initiatives. Project sponsors include but are not limited to Senior Management, Heartland subsidiaries, or outside vendor/partners.

• Assist with the analysis of current processes and procedures to identify any necessary changes/modifications/additions.

• Act as overall task manager to ensure that all tasks are kept on track and are completed on time so as not to delay project implementation.

• Prepare and summarize various pricing and compensation models.

• Integrate with other teams when necessary to ensure operational readiness of items being released.

• Coordinate testing efforts to ensure that any required system enhancements/processes are tested, approved and signed off by each responsible business unit.

• Communicate to project stakeholders regarding project status and timelines consistently throughout the project's life cycle.

• Provide detailed reporting on initiative progress/success.

Qualifications:

• Solid working knowledge of pricing and/or compensation principles required. This knowledge is typically gained from at least 3 - 5 years experience on the pricing or compensation team.

• At least 2 years' experience in the bankcard industry with emphasis on customer satisfaction.

• At least 1 year proven supervisory experience preferred.

• At least 1 year experience with managing projects preferred.

• Understanding of the Development Life Cycle is a bonus.

• Position utilizes knowledge typically associated with a two-year degree or a combination of formal training and relevant work experience.

• Operations experience required.

• Excellent verbal and written communication skills.

• Strong interpersonal and leadership skills.

• Solid Excel experience.

• High level of problem-solving skills and the ability to set short-term direction.

• Competent to work on many complex projects and to juggle multiple projects simultaneously.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.