Coordinator - Asset Protection - In Store

Requisition ID:865363

Position:Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION

The Asset Protection Coordinator in store, supports the deterrence and protection of external threats to safeguard the assets of the Company: merchandise, money, property and the safety of our customers and associates. The Asset Protection Coordinator supports the protection of the store and the reduction of external theft and safety threats by promoting a uniformed physical presence while providing employee training.

MAJOR DUTIES AND RESPONSIBILITIES

• Delivers excellent customer service expectations
• Acts as a visual deterrent to protect company property, employees, and customers from external theft and safety threats
• Maintain a professional and constant presence while standing at the store's point of entry
• Engage with disruptive customers to de-escalate interactions.
• Support all store and facility policies and procedures.
• Checks for compliance of all physical security devices.
• Review 3R's, de-escalation, and Active Shooter programs with store employees

BASIC QUALIFICATIONS

• High School Diploma or equivalent experience
• Valid State Security Guard License where required
• Security/Loss Prevention experience
• Standing or walking for extended periods of time up to and including an entire eight (8) hour shift.
• Being able to maintain clear visual observation of people and activities.
• Ability to communicate clearly and assertively, when needed
• Ability to quickly and confidently evaluate circumstances and make timely decisions.
• Ability to remain calm under pressure
• Ability to provide direction train on policy & procedure.
• Ability to lift 60lbs if needed
• Excellent written and verbal skills
• Strong interpersonal skills
• Flexible to work non-traditional hours including evenings

PREFERRED QUALIFICATIONS

• Experience in managing high-stress situations
• Experience in utilizing de-escalation tactics
• Experience in Retail store environments

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.