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Benefit Specialist

Community Care Alliance
United States, Rhode Island, Woonsocket
Oct 31, 2024

Benefit Specialist (Full Time)

We're looking for an energetic, upbeat Benefit Specialist to join our Billing Team. The ideal candidate will be reliable and organized, someone who is comfortable maintaining a professional and conscientious demeanor as part of our team as well as working independently.

Job duties and Expectations:
The right applicant will have worked directly with insurance companies, clients, and multiple service providers within an organization with particular strength in the following areas:


  • A basic understanding of medical terminology, medical billing experience, and familiarity with Medicare/Medicaid.
  • Identification and advocacy for individuals regarding eligibility of benefit programs, develop payment plans, and assist clients in completing eligibility forms.
  • Individuals must possess courtesy when working with individuals and maintain confidentiality in accordance with the agency's policies and procedures.
  • Knowledge of third-party behavioral health insurance billing preferred including collections procedures.
  • Exceptional data entry, payment posting skills, and attention to detail.
  • Must possess strong communication skills to outreach to insurance companies, DHS and clients.
  • Experience with 835 Remittance Advice and EOBs.

Education and Licensing Requirements:
High School diploma or equivalent required. Some college and/or administrative-focused training and 1 year of experience in a healthcare setting are preferred.
Bilingual is a plus.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social, and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military-friendly employer!



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