Call Center - Healthcare
 Quadrant, Inc. | |
 United States, D.C., Washington | |
 Nov 19, 2024 | |
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Medical Call Center - OBGYN Chevy Chase MD/Washington DC Pay From: $19 Per Hour MUST: 2+ years of solid medical office experience and comfortable working in a call center environment Call Center experience or high volume phones a must Experience registering patients OBGYN experience preferred Experience charting in Athena EMR Comfortable working all phones in a call center environment Experience working in a high volume multi provider practice (specialty preferred) Strong scheduling experience Experience entering information in EMR and updating records (Athena) Ability to triage calls Strong customer service support DUTIES: Duties include but are not limited to the following: Answer high volume incoming calls Schedule appointments Register patients Update and maintain patient's records Triage phone calls Answer questions over phone to determine where phone call should be transferred Schedule appointments in the EMR system Generate and complete pre-certification requests for appointments Review upcoming schedules for accuracy Handle complaints Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. | |